Medication Adherence

Staying consistent with medications shouldn't be a full-time job. Our Medication Adherence program combines Med Sync, smart reminders, and packaging options to reduce missed doses, simplify your month, and give you confidence that you're on track.

Caregiver and patient organizing medications to stay on schedule

Why Medication Adherence Matters

Taking medications as prescribed can improve outcomes, prevent complications, and keep conditions stable. With our support, adherence becomes simpler and safer—so you spend less time managing refills and more time living your life.

90-95%
refill timeliness with Med Sync
Patients stay on schedule
Same-day
resolution for refill issues
Quick problem solving
< 2 min
to request refills
Via app or phone

Tools & Services to Support Adherence

Medication Synchronization (Med Sync)

We align all refills to a single pickup or delivery date—so you only manage medications once per month.

Enroll in Med Sync

Personalized Counseling

Side-effect review, interaction checks, dose-timing strategies, what to avoid, and when to call us.

Smart Reminders

App notifications, text/email prompts, easy re-order links, and packing cues (e.g., Dispill®).

Dispill® Multi-Dose Packaging

Pre-sorted packs by day/time reduce confusion and missed doses.

Learn about Dispill®

Free Delivery

Reliable same-day/next-day delivery when you can't make it in.

Explore Delivery

Refill Coordination

We proactively call your prescriber to prevent gaps in therapy—so you don't have to.

Personalized Reminders & Synchronization

We tailor reminders to your routine—app push, text, or a quick call—and combine them with Med Sync so your refills arrive together. We'll flag potential issues early (like missing refills or prescriber approvals) and keep caregivers in the loop when you want.

  • One monthly refill date
  • Early notice if a prescription needs prescriber approval
  • Optional caregiver notifications
Smartphone showing medication reminder notifications

Supporting Your Health Journey

Better Outcomes with Our Support

  • Fewer missed doses and fewer refill surprises
  • Less back-and-forth with prescribers
  • Better lab trends and symptom control over time
  • Lower stress for patients and caregivers

Getting Started Is Easy

1

Tell us your current meds

Bring a list or your bottles; we verify timing and quantities.

2

We align your calendar

We coordinate with your prescriber if needed and set your monthly pickup or delivery day.

3

We keep you on track

Reminders, packaging options, and check-ins to prevent gaps.

Patient Privacy & Safety Notice

Please don't include protected health information (PHI) in online messages. We verify sensitive details by phone or in person to protect your privacy and safety.

Visit Our Location

Xpress Care Pharmacy

3040 E 7 Mile

Detroit, MI 48234

(313) 914-3736Fax: (313) 914-5105

Adherence FAQs

Need a refill? Submit your request online